COVID-19 UPDATE

Shoalcoast Community Legal Centre is still operational and ready to take your call.   We are back doing outreach  in some local areas.   Please call our number 1800 229 529 and speak to our admin team. They will complete a client intake and a Solicitor will call you back.

Have you got a legal problem?

Shoalcoast Community Legal Centre is a generalist community legal service. Shoalcoast is able to assist with a large range of legal matters. 

Areas of law we can assist with:

  • Credit and Debt
  • Personal Safety
  • Parenting Issues
  • Employments Issues
  • Centrelink/Welfare Issues
  • Family Law – Separation
  • Family Law – Children
  • Domestic Violence
  • Victims Compensation
  • Tenancy and Neighbour Issues

If you need legal advice regarding any of these issues, please follow the steps below.

Areas of law we can’t assist with:

  • Commercial
  • Environmental
  • Planning
  • Small business
  • Taxation
  • Conveyancing
  • Immigration
  • Personal injury
  • Preparation of wills

There will be other legal paths for you, and we can provide a referral, or information to you.

Are you after telephone advice?

Our solicitors are able to help you. Telephone advice is a great option for quick and easy advice. We understand that telephone advice isn’t always the best option though, sometimes documents need to be signed, or you may need to speak to someone face to face due to personal reasons. Our administration team will be able to advise what the best course of action is for your situation.

Step 1:

Have you got a legal problem? Give us a call, we may be able to help. Our administration team will be able to discuss your options, and arrange telephone advice with one of our solicitors for you.

Step 2:

Before we can discuss your legal matter, we have to complete a client intake. In our intake, we ask a series of questions so that the relevant Solicitor knows your issue and how to help.

Step 3:

Our solicitors will give you a call back, as soon as they are able to. 

Phone us on

1800 229 529

Are you after a face to face appointment?

Shoalcoast is proud to service the following Local Government Areas – Shoalhaven, Eurobodalla, Bega Valley, Snowy Monaro and Queanbeyan/Palerang.  We may be able to provide you with a personal appointment at one of our eleven outreach locations. Please call our Centre and our administration team will be able to advise you on the best course of action.

From 6 July 2020 our outreach program has recommenced.  

Outreach appointments are available in Cooma, Queanbeyan, Moruya, Narooma, Ulladulla, Bega and Eden.  Call our office to make an appointment for next time we are in these towns.   COVID-19 safety procedures are in place for all outreach appointments.     

Keep an eye out for more locations being open for appointments and for our complete outreach calendar.  

 

Step 1:

If you have a legal problem we can assist with, please call our Centre to see if an outreach appointment in our area is appropriate and available for you. 

Phone us on

1800 229 529

Step 2:

Before we can discuss your legal matter, we have to complete a client intake. In our intake, we ask a series of questions so that the relevant Solicitor knows your issue and how to help. An appointment will then be arranged. 

Step 3:

You are now all booked in!  We will see you at the outreach location on the agreed date and time. We can send you a reminder SMS the day before. We may ask you to send any documents regarding your advice ahead of time.

Outreach Locations

Shoalcoast provides fortnightly face to face outreach appointments in the following localities:

  • Nowra
  • East Nowra
  • Wreck Bay
  • Ulladulla
  • Batemans Bay
  • Moruya
  • Narooma, Bega
  • Eden
  • Queanbeyan
  • Cooma

Milton Court Duty Service

One of our solicitors is available in the Safe Room of the Milton Court every Domestic Violence List Day.

Our solicitor is there to answer any legal questions and to assist any person experiencing Domestic Violence in court if necessary.

Shoalcoast Information for clients

Privacy Information – Shoalcoast has obligations under the Commonwealth Privacy Act 1988 and the National Privacy Principles set out in the act.  We will ensure that: 

 – Your privacy is protected when using our service,

 –  The personal information in our records are correct an up to date, and

 – You can access you personal information if you ask us.  Read our Privacy information here –  Privacy Information Sheet 

Do you need to make a complaint about our service – Shoalcoast strives to provide quality service to our clients and values feedback about its services.   Feedback and complaints received by Shoalcoast are viewed as opportunities to review and implement measures to ensure our service is of a high quality and continues to meet client needs.   Please find our information sheet here for the steps to make a complaint – Information sheet – how to make a complaint about our service

Access and Equity – Shoalcoast believes that accessibility is a central concept behind the work of the Centre and a commitment to access and equity underpins all of the Centre’s operations.   Please find our information sheet on the strategies in place to ensure this – information sheet access and equity

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